So after a hard night of working on our online services, we've finally got the framework up and running.
You can now browse a list of services that we provide and book/pay for those. The idea behind this system is to provide us additional feedback/statistics to help predict our ordering patterns. For any of our regular clients, you'll notice we're forever waiting "For more stock to arrive", this system will reduce those waiting periods and increase customer satisfaction.
Do you have to order online?
Of course not! We aren't going to force you to book online, that's just silly. It does make things a little easier for us however we aren't going to substitute good ol' fashion customer service. Not today, not ever!
Things are on the up-and-up for us here at TechHeaven and we're constantly battling constant outages of different systems (emails, phones etc.) because we really didn't expect the kind of positive response we're seeing this early on. We are actively working on providing the best customer service and would like to hear from you if you have any suggestions.
I hope everyone is having a good week and I'll keep you all updated with all the excitement.